One of the first things you surely do when you buy a mobile or tablet is to synchronize your accounts and apps from the Play Store. In principle, it is a quick and uncomplicated process. However, sometimes the following error may appear: “Authentication required you need to sign in to google account”. How to solve the authentication required you need to sign in to google account?
Today, we show you how to fix the mandatory authentication error on Google Play. All the methods updated to this 2021 to continue enjoying the extensive catalog of the store. Fed up with the message, “I do require authentication. Do you have to access your Google account”? Here we explain why it is important to fix this bug and how to avoid it from now on. Read on and forget about the hassle of authenticating your Google account forever. Take note!
What is Google account authentication?
In simple terms, authenticating your Google account is a confirmation that you are indeed using the account. It is a way to guarantee greater security and protection of your accounts on each device.
To do it correctly on Google Play, follow the steps that we describe below. But first, we are going to explain why this message appears.
Authentication required you need to sign in to google account – Why am I getting this message?
It is usually to increase the security levels in your Play Store account. Think that there you download applications that can cause changes or request special permissions on your mobile.
For this reason, you are asked to carry out this verification. It is a way of not exposing personal data, such as Google passwords or contact information (emails or phone numbers).
However, this error can have various reasons, from a bad Internet connection or a data conflict to problems updating an application associated with Google (Google Talk, for example). Take note. We will talk about all of them in this article.
The solution to the error “Authentication mandatory. You must log in to your Google account.”
Although when synchronizing the accounts, you are asked to authenticate the account, many times, it is not enough to enter the email and password. Sometimes the error persists.
If you have this problem, don’t worry. There are several solutions and alternatives to fix it. We will explain the most common ones. Check them out!
Remove your Google account from the Play Store
The first thing we recommend is to unlink your account from the application. Also, erase all previous data from it on your mobile. But you don’t have to delete your account from the Play Store server. Just remove it temporarily. So when you go back into the store, it will be like the first time. These are the steps to follow:
- Open Google Play and go to the “Settings” section.
- Once inside, go down to “Accounts.”
- Look for the option “Google Accounts.”
- Select the one that is giving you the authentication error and remove it.
- Restart the mobile and add your Google account to the Play Store again.
Ready! The problem will be solved.
Clear your application data from Google Play Store
Another solution (and simpler than the previous one) is to delete the data from your Google Play Store. To do this, proceed as follows:
- Go to the main menu of the phone. Go to «Settings» or «Configuration.»
- Access «Applications.»
- Search Google Play Store. Click on it to enter.
- Once inside, look for the “Storage” option and click on it.
- On the next screen, press “Clear data. “
With these steps, you will have deleted the application data, including the accounts registered with active sessions. By default, the app’s cache is also cleared.
Uninstall updates from Google Play
Sometimes the updates of the Google Play Store have a conflict with the data stored on our mobile. And this can cause the account authentication error to appear. To solve it, you will have to stop updating the Google Play Store. How? Do it as follows:
- Enter “Settings” or “Settings” from the main menu of your mobile.
- Select “Applications.”
- Find the Google Play Store app and click on it.
- Press the “Uninstall updates” button.
In this way, your mobile will avoid updates and the app will return to its original version. If all goes well, the problem should be fixed.
Clear the cache of all apps
If, after applying the previous solutions, the problem continues, we recommend clearing the cache of all Google Play applications. And is that removing all traces of your Google account from your mobile phone can solve the error. The steps are:
- Restart the phone.
- Go to “Settings” or “Settings” on the phone> “Applications”> “Google Play Store”.
- Once inside, click on “Clear cache. “
- Restart your mobile again.
- Finally, open the Google Play Store.
If you have done everything correctly, the error will not appear and you will be able to enter the store without problems.
If nothing works, format the phone
You’ve tried every possible solution, but the authentication error keeps popping up when you try to access Google Play. In that case, you only have one emergency and the very extreme solution left: format Android. Keep in mind that this process is irreversible: all the data and information you have on your mobile will be erased.
Therefore, before formatting the terminal, first, make a backup copy. Once done, follow these steps:
- Within the phone settings, look for the “System” section.
- Go to “Recovery Options” and select “Erase All Data.”
- On the next screen, click on “Reset phone.”
Now, just wait for the process to finish. During it, the mobile will restart several times and completely clean the internal memory. Once completed, log back into Google Play. Of course, the authentication failure will be history.